SkillForge Global (“we”, “our”, “us”) provides forensic-grade competence documentation and compliance technologies for regulated industries. We are committed to protecting your personal data and ensuring transparency around how it is collected, used, and secured.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights under applicable data protection laws, including the UK GDPR, Data Protection Act 2018, and other international regulations relevant to our operations.

1. Who We Are

SkillForge Global
+447532880080
jay@skillforgeglobal.org

We act as the Data Controller for most data collected through our platform, website, and services. For enterprise clients, we may also act as a Data Processor under explicit contractual agreements.

2. Information We Collect

We collect the following categories of data depending on how you use SkillForge:

A. Personal Identification Data

Full name
Email address
Phone number
Job title / employer
Account login information

B. Competence & Behavioural Data (VR / Platform Use)

Collected only when using the SkillForge VR platform or associated modules:

User actions, decisions, and movements inside VR
Timestamped behavioural evidence
Task performance metrics
Error logs, scenario outcomes, and compliance mapping
Device identifiers, session IDs, and usage analytics

This information is captured to generate forensic-grade, legally defensible competence records.

C. Technical & Device Information

IP address
Browser & device type
Operating system
Cookies and tracking data (see Section 10)
Usage analytics (pages viewed, actions taken)

D. Client/Organisation-Level Data

Regulatory requirements
Workforce training records
Safety/compliance documentation provided by your organisation

3. How We Use Your Data

We process data for the following purposes:

A. To Provide the SkillForge Platform

Deliver VR competence simulations
Generate forensic-grade behavioural evidence
Produce compliance assessments aligned with regulatory frameworks
Maintain user accounts and authentication

B. Legal & Regulatory Purposes

Provide evidence for incident investigations
Support clients in meeting compliance obligations (Building Safety Act, CQC, ORR, ATEX, FCA, etc.)
Maintain evidential integrity for Crown Court admissibility

C. Platform Improvement

Improve performance, accuracy, and scenario realism
Debugging, security monitoring, and optimisation
Develop new sector modules

D. Communication

Respond to enquiries
Provide onboarding and support
Send updates related to platform changes, compliance alerts, or service notices

We never sell personal data.

4. Legal Basis for Processing

Under UK GDPR, we process data based on:

Contractual necessity – to provide the SkillForge service
Legitimate interests – improving safety, compliance, and platform functionality
Legal obligation – where evidence is required for regulatory investigations
Consent – for marketing communications and certain analytics cookies

We may share data with:

Enterprise clients (employers, training providers)
Regulatory bodies, when legally required (e.g., HSE, CQC, ORR)
Legal authorities for court proceedings or compliance investigations
Sub-processors (cloud hosting, analytics, encrypted storage providers)

All sub-processors are contractually bound by security and confidentiality obligations.

We do not share or sell data for advertising or unrelated commercial use.

6. Data Retention

Retention periods vary by data type:

VR behavioural/evidence data: retained for 6–10 years depending on regulatory requirements
Account & profile data: stored while your account is active
Client records: retained according to contract obligations
Marketing communications data: until user unsubscribes

We use secure archival methods to preserve evidential integrity.

7. Data Security

We implement physical, administrative, and technical safeguards, including:

End-to-end encryption
Cryptographic signing of behavioural evidence
Access control & role-based permissions
Secure cloud hosting with industry-standard certifications
Regular penetration testing
Evidential chain-of-custody verification

No system is 100% secure, but SkillForge is designed to meet forensic and legal admissibility standards.

8. International Data Transfers

If data is transferred outside the UK or EEA, we use:

UK GDPR Adequacy Decisions
International Data Transfer Agreements (IDTAs)
Standard Contractual Clauses (SCCs)

9. Your Rights

Under UK GDPR, you have the right to:

Access your data
Request correction
Request deletion (where permitted by law)
Restrict processing
Object to processing
Data portability
Withdraw consent (where applicable)

Some VR competence data may be exempt from deletion requests if it is required for legal, compliance, or evidential purposes.

To exercise your rights, contact:
jay@skillforgeglobal.org

10. Cookies & Tracking Technologies

We use cookies to:

Maintain session functionality
Analyse website traffic
Improve user experience

Where legally required, we request consent for optional/analytics cookies.

11. Children’s Privacy

SkillForge is not intended for users under 16, unless explicitly arranged through a regulated organisation and legally justified under compliance or training requirements.

12. Changes to This Policy

We may update this Privacy Policy as our platform evolves or as legal requirements change. All updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For privacy-related enquiries or requests:

SkillForge Global Ltd
AW House, 6-8 Stuart St, Luton LU1 2SJ
Email: jay@skillforgeglobal.org
Phone: +447532880080